Work has been absolutely grueling recently. A short staff and big upcoming deadlines have meant that I’ve been getting into the office at 6 a.m., working weekends, and falling asleep on the couch right after dinner. That has also been the primary reason that blog posts haven’t been regular (sorry!).
Because my job has been a trial by fire, I’ve also had a crash course in imposter syndrome and a chance to hone my skill of being able to quickly make up for resources I don’t have.
Enter the unicorn skill. I now act as the team lead for a small number of colleagues, and am part of the interview process to fill more positions. If there is one thing that I dearly want to improve myself and see fellow emerging adults improve at, it is the ability to figure sh*t out.
I have long since given up counting how many problems or questions I face per day that I don’t know the answer to. Sometimes it’s helping a coworker with a task, sometimes it’s diving into an assignment with minimal training, sometimes it’s digging up resources on topics that aren’t clear.
The trick is that there is no way to ever completely master this skill, but it is crucial to succeeding both in many professional roles and when figuring out this whole adulting thing.
Know what you don’t know. There is no such thing as being overprepared; however, you will much more often find yourself accidentally underprepared. If that underpreparedness is your fault, figure out how to fix it for next time, but sometimes there is nothing you can do to avoid it. If you can identify the key elements of the problem that you don’t know/have, then you’ll know exactly what to look for.
Own what you do know. What do you already know about the topic or task? Is it similar to something you’ve encountered before? Don’t sell yourself short when it comes to experience. For example, I just wrapped up a project at work updating a big product catalog. It wasn’t something I had done before in this capacity, but having spent most of high school and college doing yearbook and then student journalism, I knew the bones of the process were the same. I knew how to work backwards from a deadline, brushed off some InDesign skills, and made it happen. Anything you’ve done in the past that you think could help probably will.
Dig first, and dig well. Google is your friend, as are any other resources at your disposal. When I’m asked a question I don’t have the answer for at work, I go digging — through our files and management systems, through emails, through our website, and then through some thoughtful keyword Google searches. Often, I find the answer within a few minutes. Even if I don’t, I usually get more information or a clearer picture of what’s missing.
I cannot tell you how many times someone has messaged me a question, and then figured it out on their own before I’m able to respond a couple minutes later (of course, I’ve done the same too many times). The moral: don’t. Learn how to use what’s at your disposal to help you when the answer isn’t obvious.
On the other hand, know when it’s time to ask for help. There comes a time when you’re wasting your time by continuing to search alone if someone else could either 1) provide the answer, or 2) assist you in the search. Once you’ve done the legwork to make asking for help as useful and easy as possible for the person you’re asking, being able to ask is important. It’s not an admission of failure or incompetence to ask someone with more expertise or resources for support.
We’re all in the same boat. Figuring things out on the fly is a skill that I think we all need, and which most of us are forced to develop at some point. Remember that it’s always someone’s first rodeo, and it’s likely that anyone you’re working with also wants a good outcome from the task. Imposter syndrome has a habit of making you feel like you’re the only one who is underprepared, and everyone else has it all figured out, when that is a bold-faced lie. None of the rest of us know what we’re doing either — we’re just working on knowing a little more some of the time.
What’s your favorite tool when you feel underprepared? Let me know in a comment below or on Twitter @ohgrowup! Thanks for reading, and good luck adulting.
(Photo is a free stock photo because I’m busy, y’all.)